Meet Your Concierge
Meet Your Concierge
Experience Ownership, Elevated
Buying or owning a Lincoln should feel effortless. That’s where your Lincoln Concierge comes in at Expressway Lincoln — your direct connection to all of our premium services, support, and vehicle offerings. Whether you’re exploring a new Lincoln, already on the road with one, or looking for service or advice, your Concierge is here before, during, and after your purchase.
What Is The Lincoln Concierge?
Your Concierge is more than a point of contact — they are your partner in everything Lincoln. Here’s how they serve you:
Luxury made personal — ensuring that luxury isn’t just about the vehicle — it’s about how you feel every step of the way.
One-stop guidance — assistance with exploring vehicle features, scheduling test drives, understanding trim/package options, or comparing models.
Service & ownership support — helping you with maintenance appointments, warranty questions, and any details related to parts or accessories.
Effortless communication — direct line for your questions, concerns, or anything you need related to the Lincoln experience.
How We Make It Effortless
With your Concierge, things are designed to be simple and tailored:
Transparent, direct access — no “middle-man.” When you call or connect, you’re speaking with someone who knows your Lincoln privileges and how to help.
Personalized care — whether you’re shopping or owning, the Concierge works to understand what matters most to you, then delivers based on what you want.
Support before and after purchase — from initial vehicle selection to ongoing upkeep, warranty, or trade-in conversations.
Examples of Concierge Assistance
Some of the things your Lincoln Concierge can help with:
- Booking test drives
- Explaining Lincoln technology and options
- Walking you through ownership benefits, like services or rewards programs
- Assisting with maintenance scheduling or parts inquiries
- Helping navigate ownership programs like Lincoln Transportation Services, Loaner Vehicles, or Pickup & Delivery
- And generally making your time with us easier
Get in Touch
If you have questions, want to explore what’s possible, or are ready to start the Lincoln journey, your Concierge is just a call or message away.